Patients liked remote access to specialists not normally available in emergencies
One enterprising team of physicians at Rhode Island Hospital experimented with Google Glass to gauge the
effectiveness, security and patient acceptance of a real-time, video dermatological consultation. The research results were published today in JAMA Dermatology.
(L to R) Peter Chai, Paul Porter and Roger Wu, all physicians, demonstrate the use of Google Glass in telemedicine applications. The three participated in a trial using Google Glass for emergency dermatology needs. On-site emergency medicine physicians observed patients’ skin conditions and the consulting dermatologists saw identical images on a tablet in real time.
Skin problems account for 3.3 percent of emergency department visits, and most patients wait months to see a dermatologist. For the patients who qualified
for the trial, the emergency department physicians at Rhode Island Hospital used Google Glass -- a pair of eyeglasses with a computer, camera and
microphone built into the frame – to contact a dermatologist through a video link using Glass and running a third-party, Health Insurance Portability and
Accountability Act (HIPAA)-compliant video platform. Later, patients were surveyed about their experience with teledermatology.
“While the patients prefer in-person visits, they said they preferred the video consultation over a more widely practiced telephone consult,” said Paul S.
Porter, MD, the principal investigator and a physician in the emergency department of Rhode Island, Hasbro Children’s and The Miriam hospitals. “For
patients, a fast and accurate diagnosis means a faster path to satisfactory treatment. A device like this democratizes telemedicine because a hospital can
start a program for a few thousand dollars and gain access to an experience that was only previously available at a much higher price point.”
Because of the interactive nature of the device, the teledermatologists were able to appreciate both the gestalt of nonspecific skin eruptions and specific
dermatoses, or skin diseases. Additionally, the off-site doctors were able to interact with the on-site doctors by asking questions and requesting
additional skin locations to examine. During the process of informed consent, medical staff explained to patients that no information was stored, and the
live transmission was encrypted. The participants overwhelmingly believed that their privacy was protected.
Rhode Island Hospital was the first hospital in the U.S. to test Google Glass in an emergency department setting. The study began in March, 2014 and
concluded after six months.
The study had several limitations: Because of the small size and single-site status, results cannot be generalized to other institutions; the accuracy of
the diagnosis in the cases wasn’t measured; and the financial and workflow effects of the device weren’t addressed.
The study was funded by the University Emergency Medicine Foundation. Paul S. Porter, MD, the principal investigator, is a physician in the emergency
department of Rhode Island, Hasbro Children’s and The Miriam hospitals and assistant professor of emergency medicine at The Alpert Medical School of
Brown University. Other researchers involved in the study were Jayne Bird, MD, and Sandy Chai, MD, of the department of dermatology, Rhode Island
Hospital; Roger Y. Wu, MD, MBA, Megan L. Ranney, MD, MPH, and Brian Zink, MD, of the department of emergency medicine, Rhode Island Hospital; and
Peter R. Chai, MD, MMS, of the University of Massachusetts School of Medicine.