Patient & Visitor InformationContact Us
  • Our Services

  • Patient and Guest Services

    Our patient and guest services team members are here to help you and your family during your stay at Rhode Island Hospital. As your advocates, they can:

    • Listen to and follow up on your concerns or complaints

    • Answer your questions

    • Direct your requests to the appropriate hospital departments

    Please call 401-444-5817 if you would like to speak with patient and guest services. 

    Interpreter Services

    Rhode Island Hospital provides a staff of professional interpreters to assist non-English-speaking patients, as well as sign language interpreters for the hearing impaired. During regular working hours please call 401-444-8708 for assistance. During weekends and after hours, please ask your nurse or call the operator at 401-444-7000.

    Telecommunication devices are available for hearing impaired patients.

    More about interpreter services


    Pastoral and Spiritual Care

    Rhode Island Hospital's department of spiritual care ministers to the spiritual needs of patients and their families. Clinically trained hospital chaplains offer patients and families spiritual and emotional support that is centered in their beliefs and values.

    Chaplains can also offer prayer, make arrangements for sacraments, or contact local clergy. The spiritual care department includes multi-faith and Catholic chaplains who work with local clergy, including a rabbi and an imam. Catholic priests are on call 24/7 for confessions and sacramental Anointing of the Sick.

    Eucharistic Ministers offer Communion each day to Catholic patients.

    Two chapels are available at all times to provide a place for quiet and reflection. The Chapel of Hope is near the lobby of the Zecchino Pavilion (main building) and the Hasbro Children's Hospital's chapel is near the upper lobby of Hasbro Children's Hospital.


    • Hasbro Chapel:Mass is celebrated Sundays and holy days at noon.

    • Chapel of Hope: A Christian Prayer Service is held Wednesdays at 12:05; Guided Breathing Meditation is held Thursdays at 12:05; Muslim Prayer Service is held at 1:15 on Fridays.

    To reach a multi-faith or Catholic chaplain, please call 401-444-5108.

    More about pastoral and spiritual care

    Notary Services

    Notary public services are available to patients and their families, free of charge. Please ask your nurse to make arrangements for you.

    Hospital notaries are not able to notarize advance directives or durable power of attorney.

    Social Work Services

    Everyday problems often become more difficult to manage when they are complicated by an illness or injury. In addition to doctors and nurses, clinical social workers are available to help you and your family during this stressful time.

    Social workers are licensed professionals trained to help you and your family with the emotional and social problems related to your illness. Our social workers are informed about community services and may refer you to one of the agencies or resources available.

    If you or a member of your family would like to speak with one of our social workers, please call 401-444-5711.Office hours are Monday through Friday, 8:30 a.m. to 5 p.m.

    More about social work services

    Advance Directives

    All patients are asked if they have advance directives. An advance directive is a legally recognized, written document that states your wishes concerning medical treatment. If you have advance directives, it is your responsibility to provide us with a current copy, which we will file in your medical record. Please be aware that an advance directive is effective only if your health care team knows about it.

    Our clinical social work department is available to assist you should you wish to prepare advance directives. Please call 401-444-5711 for more information.

    More about advance directives and patient rights

    Ethics Consultation

    Our ethics committee can provide guidance when you or your family are faced with complex choices, such as pursuing certain recommended treatments, continuing life-sustaining treatment or interpreting a living will. If you are unable to take part in the decision-making process, your family or caregiver may find it difficult to make these decisions on your behalf.

    The committee is here to help you, your family, your authorized representative or your doctor sort out the ethical questions in these situations.We are here to listen to you and to provide additional support and direction. It is important to understand that the committee will not make decisions for you or tell your doctor what to do. There is no charge for an ethics consultation and all consultations are confidential. Please call 401-444-6175 to request a consultation.

    More about the ethics committee

    Physician Referral

    For information about our physicians or help in choosing a Rhode Island Hospital-affiliated physician, call our free physician referral service at 401-444-4800 or toll-free 800-927-1230. The office is open Monday through Friday from 8:30 a.m. to 4:30 p.m.

    You can also find a physician online.

    Services for visitors