Patient Satisfaction

Communication with Doctors:
Did doctors communicate well with patients?

Patients gave feedback on how well their doctors communicated with them during their hospital stay. “Communicated well” means doctors:

• explained things clearly
• listened carefully to the patient
• treated the patient with courtesy and respect

Bars below tell what percent of patients said their doctors “always” communicated well.

Communication with Doctors (% Always)

April 2008 through March 2009

Data released December 17, 2009.

More about patient satisfaction >>